Do you offer returns? How does your 100% Money Back Guarantee work?Updated a year ago

In the highly unusual situation that you or your recipient are not happy with your gift please follow these steps to get your 100% Money Back Guarantee:

1. Contact our Customer Service Team and let us know why you are unhappy with your gift and whether you would like a full refund or exchange for another item.
2. Return the hamper in the same condition it was received to: 

Gourmet Basket

Returns (insert order number)

Warehouse 3, 22 Narabang Way

Belrose NSW 2085

3. We will email you once the item has been received and the return has been processed.

The return must be received within 30 days of the original date of dispatch.